Responsible Gaming

At Tivit Bet, we are committed to providing a safe and enjoyable betting experience while promoting responsible gaming practices. We understand the potential social and financial risks associated with gambling and encourage all our customers to play responsibly and within their limits.

Understanding the Risks

Gambling involves games of chance where money is at stake, and it is important to acknowledge that losses can occur. Gambling can become addictive and harmful if not controlled or kept in moderation. We urge all players to be aware of these risks and to seek help if they feel their gambling activity is becoming problematic.

Limits and Self-Exclusion

To support responsible gaming, Tivit Bet offers several measures to help customers manage their gambling activities:

  • Self-Exclusion: If you wish to take a break from gambling for an indefinite period, you can request self-exclusion by contacting our Customer Support team. Upon self-exclusion, your player account will be closed, and any remaining balance will be refunded. You will no longer receive promotional offers or communications from us, and your account cannot be reopened.
  • 24-Hour Cool Down Period: For those who need a short break, we provide a 24-hour cool down period. You can request this pause through Customer Support, and you will receive confirmation once it is active. This period is not the same as self-exclusion and is intended as a temporary break.

If you wish to adjust your cool down period, please note the following:

  • Extensions take effect immediately from the time of adjustment.
  • Shortening the cool down period requires a 24-hour waiting time unless the current period is due to end within 24 hours, in which case it remains unchanged.

Age Restrictions and Child Protection

Underage gambling is strictly prohibited on our website. We implement robust measures to prevent children from accessing our services, including requiring date of birth verification during registration.

To further assist in protecting children, we recommend the use of internet filtering software such as Net Nanny, CYBERsitter, or Internet Content Rating Association tools. These programs help block access to gambling websites and allow parents to monitor and schedule their children’s internet usage effectively.

Safety Tools and Support Options

We encourage customers who are concerned about their gambling habits to seek support from specialist organisations. Two reputable organisations offering help and advice are:

  • GamCare: Provides confidential support and information to anyone affected by problem gambling.
  • GambleAware: Offers resources and guidance to promote safer gambling practices.

Should you feel that your gambling is becoming a problem, please do not hesitate to contact these organisations or reach out to our Customer Support team for assistance with responsible gaming tools.

Contacting Customer Support

If you wish to use any of the responsible gaming measures such as self-exclusion or a cool down period, or if you need further information about responsible gaming, please contact our Customer Support team. We are here to help you maintain control over your gambling and ensure your experience with Tivit Bet remains positive and safe.

Remember, gambling should be a form of entertainment, not a source of stress or financial difficulty. Play responsibly and seek help if needed.